Privacy policy

Last updated: 26 November 2025

At Green Metals Refining, we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make use of our products and services.

By using our website or purchasing our products or services, you consent to the collection, use, sharing, and protection of your personal information as described in this Privacy Policy.

We collect personal information in the following ways:

Information You Provide
We may collect personal information that you voluntarily provide to us, such as:

• Your name, contact details, and payment information when making purchases.
• Information submitted through contact forms or customer support requests.

Automatically Collected Information
We may automatically collect certain information about your device and browsing activity, including:

• IP address, browser type, and device identifiers.
• Cookies and similar tracking technologies.
• Interaction data related to how you use our website.

We may use your personal information for the following purposes:

• To provide, operate, and improve our products and services.
• To communicate with you, including responding to enquiries.
• To personalise your experience on our website.
• To comply with legal and regulatory obligations.
• For marketing purposes with your consent or where permitted by law.

Our website uses cookies to enhance your browsing experience and help us understand how our site is being used.

What Are Cookies?
Cookies are small data files stored on your device that allow websites to recognise your browser and remember certain information. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired).

Types of Cookies We Use
We classify cookies into the following categories:

1. Strictly Necessary Cookies
These cookies are required for essential website functions such as security, logging in, and filling out forms.

2. Functional Cookies
These enhance the functionality of the website, such as remembering language preferences.

3. Performance Cookies
These help us analyse website use to improve performance.

4. Social Media Cookies
These allow content sharing through social networks and may track your browsing behaviour.

5. Targeting Cookies
These are used by third-party partners to deliver relevant advertising based on your browsing activity.

First-Party vs. Third-Party Cookies

• First-party cookies are set by us.
• Third-party cookies are set by our trusted partners for analytics, marketing, and embedded content (e.g., YouTube, social media).

We do not control the settings of third-party cookies. Please consult those third-party providers for more information.

Consent to Cookies
On your first visit, you will see a cookie consent pop-up. By clicking “Save preferences”, you consent to the cookies selected.

Managing Cookies
You can disable or delete cookies through your browser settings. Note: some website features may not function properly if cookies are disabled.

We may share your personal information under the following circumstances:

• With trusted service providers who support our operations.
• With government authorities when required by law.
• During business transactions such as mergers or acquisitions.
• With your consent or as otherwise disclosed when information is collected.

If you are located in Europe, South Africa and the United Kingdom, you have the right to:

• Access your personal information.
• Correct or update inaccurate information.
• Request deletion of your personal information.
• Object to or restrict processing.
• Request data portability.

To exercise these rights, please contact us using the details provided below.

We retain personal information only for as long as necessary to provide our services and comply with legal obligations.

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, or destruction.

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
contact@greenmetalrefining.com

By using our website or purchasing our products and services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.